FAQs

We are a French company specializing in the online sale of reading accessories. By visiting our site, you can discover our reading accessories.

At the moment, the full-time team is complete. However, you can send us spontaneous applications in the contact section.

We have chosen to make quality accessible to as many people as possible, depending on the products, they will be designed in Europe or Asia.

Shipping of products takes up to 48 hours. You must then wait 6 to 15 working days to receive your package depending on the type of product. This is to optimize the delivery of fragile packages and free delivery to the site.

If you have not received your package within 14 days of your order, you can contact us directly using the contact form.

Please feel free to contact us or look at online package tracking if your package has not arrived.

To return your package or request a refund, you can write to us in the contact section. We will inform you of the conditions and procedures to follow by email. If you have not received your product within 45 days of your purchase, you will be automatically refunded.

If your product was damaged during delivery, you can contact our customer service. We will find a unique solution, tailored to your needs.